We Are Recruiting Now.

We Hunt Bike Wheels | The Rider Firm are a fast growing young business and are regularly looking for motivated people to join us. Innovation and passion in everything we do at The Rider Firm is essential to ensure we reach our potential to provide great products for as many devoted riders as possible. Everyone in our business is encouraged to advance and grow their role. Everyone at The Rider Firm has the opportunity to input into the cycling product development process, helping develop our current brands and creating future products for devoted riders.

As a company, we strongly advocate for equal opportunities and greater representation. We would very much encourage women, black & ethnic minority candidates, people with disabilities, people who identify as LGBT+, and anyone from any background to please apply for roles here at The Rider Firm.

Please scroll down the page to see our current openings.

If you feel you have the skills, experience or drive to learn to cover more than one of these roles we would be delighted to hear from you.

How to Apply

Please email your CV (maximum 2 pages) to Careers@TheRiderFirm.CC

The positions will be filled as soon as we find the right applicants so please apply ASAP.

To help us find the best match between you and any potential roles here at HUNT | TheRiderFirm.CC it is important to please include in the email/CV:

  • The job title of the role/s you are applying for in your email subject line
  • Your expected salary range
  • The hours you would like to work
  • If applicable, current salary
  • Whether you are looking for part-time, full-time, or either
  • Your address and phone number.
  • Grades for any qualifications such as GCSE/O-level/A-Level/Degree.
  • Relevant professional experience.
  • And of course we are bike geeks so want to hear about your love of riding and all things bike! Please tell us about your riding; how long have you been riding, what type of riding do you do, which bikes you own, what events you have done/are planning to do, how you feel about riding.

Best of luck and thank you ever so much to anyone who applies.

The Rider Firm Deepti and Sarah BRIGHTON

Ecommerce & Digital Content Assistant

To apply for this position please email your CV (max 2 pages) with a covering letter to emma@theriderfirm.cc. 

Full Time Position

Expected working time: Monday to Friday office hours. Some weekend days for travel/events

Location: As Covid-19 restrictions allow, the role could be home or a mix of home/our UK office, Partridge Green, West Sussex.

Salary & Benefits: based on experience plus a generous company performance bonus.

At the Rider Firm we are all devoted cyclists and we pride ourselves on serving devoted riders to the best of our abilities. Listening to and sharing in-depth knowledge with riders is essential to us delivering them the best bikes and gear. Communication provides riders the insider information so all of us can make the best choice about our bikes and gear. This role will help deliver the very best information on our websites in order to best serve our riders.

Role and Responsibilities

  • Working with the Ecommerce manager on the day-to-day merchandising and admin of our websites including updating and maintaining both product and site content copy across all our websites.
  • Assisting with the creation and editing of web content pages including content pages, blog articles, new product pages using both Shogun and Shopify drag and drop (basic HTML and CSS knowledge required).
  • Working with the Ecommerce and The Rider Firm Brand managers to ensure the timely execution of product and campaign launches.
  • Working with The Rider Firm Brand managers to deliver the brands' overarching content strategies.
  • Assisting in the building of site landing pages.
  • Using photoshop to edit and crop product images and site banners.
  • Ensuring web pages are SEO friendly with relevant Alt Text.
  • Executing some digital marketing campaigns and helping to publish and create campaigns across social media and email.
  • Working closely with other E-Commerce teams in key periods and assisting where required (e.g – Customer Services.
  • A huge respect for our rider customers and the people in our Family here at The Rider Firm.

The successful applicant is likely to have:

  • A degree or equivalent qualification.
  • Experience working with content management or page builder systems (Shogun desirable but not essential).
  • Knowledge of email campaign software such as Mailchimp would be advantageous.
  • Familiarity with image manipulation within PhotoShop.
  • Excellent organisational skills and ability to work across various projects simultaneously.
  • Excellent communication skills.
  • Experience of copy writing and web content creation.
  • Good written and spoken English.
  • A can-do attitude.
  • Strong customer service ethos.
  • Minimum 2 years office experience.
  • Knowledge of Google Analytics a plus.
  • Basic understanding of SEO a plus.
  • Loved riding and bikes for quite a while.

Closing date for applications: Monday 5th October 2021.

 

Dispatch

Please email your CV (maximum 2 pages) to Careers@TheRiderFirm.CC

Part Time or Full Time Position Up Until November

Expected working time: Between 3 and 5 days per week.

Location: This is primarily an office based role. Applicants will ideally live within 20 miles of Partridge Green.

Salary: £17-19K anually pro rata based on experience plus a generous company performance bonus.

At the Rider Firm we are all devoted cyclists and we pride ourselves on providing the best possible customer service. We put ourselves in the position of the rider we’re speaking with and aim to ensure that every single person we speak with comes away with an outstanding experience. As we serve riders who buy direct from our websites, and those who buy through dedicated local bike shops it is essential that we build strong relationships with each of the customers we look after.

Role and Responsibilities

  • Tyre Fitting
  • Creating and printing shipping labels
  • Picking and packing orders
  • Performing quality checks
  • Communicate with customers who visit the premises in a polite and understanding way.
  • There may be the opportunity to attend bike industry trade shows and exhibitions to represent The Rider Firm and all our brands.
  • The opportunity to put-forward improvements to our service and products that will benefit riders.

Working hours and location

  • The role is based in our office in Partridge Green, West Sussex.
  • This advertised job is for a part time or full time position. Minimum of 20 hours and a max of 38.75 hours per week.
  • Working days 8:30am to 5pm

 

USA Customer Service Advisor

Part Time or Full Time Position.

For USA applications, please email your CV (maximum 2 pages) to USACareers@HuntBikeWheels.com

Location: This is primarily an office based role – however during the Covid-19 outbreak you may also be required to work from home while we limit numbers in our Boulder, Colorado HQ.

Salary: Details on application.

At the Rider Firm we are all devoted cyclists and we pride ourselves on providing the best possible customer service. We put ourselves in the position of the rider we’re speaking with and aim to ensure that every single person we speak with comes away with an outstanding experience. As we serve riders who buy direct from our websites, and those who buy through dedicated local bike shops it is essential that we build strong relationships with each of the customers we look after.

Role and Responsibilities

  • Providing a truly outstanding level of customer service.
  • Discussing technical questions and service topics with customers by phone, live chat and email.
  • To work with a small committed team to look after riders.
  • Communicate with customers in a polite and understanding way.
  • There may be the opportunity to attend bike industry trade shows and exhibitions to represent The Rider Firm and all our brands.
  • The opportunity to put-forward improvements to our service and products that will benefit riders.

Working hours and location

  • The role is primarily based in our office in Boulder, Colorado.
  • Working from home on some days is also possible within this job role.
  • This advertised job is for a part time or full time position. Between 20 - 40 hours per week.
  • Working days and hours are flexible and would include a some evening and/or one weekend working day covering our out of hours live chat and e-mails.

 

Find out more about working at TheRiderFirm - please click here.