We Are Recruiting Now.

We Hunt Bike Wheels | The Rider Firm are a fast growing young business and are regularly looking for motivated people to join us. Innovation and passion in everything we do at The Rider Firm is essential to ensure we reach our potential to provide great products for as many devoted riders as possible. Everyone in our business is encouraged to advance and grow their role. Everyone at The Rider Firm has the opportunity to input into the cycling product development process, helping develop our current brands and creating future products for devoted riders.

As a company, we strongly advocate for equal opportunities and greater representation. We would very much encourage women, black & ethnic minority candidates, people with disabilities, people who identify as LGBT+, and anyone from any background to please apply for roles here at The Rider Firm.

Please scroll down the page to see our current openings.

If you feel you have the skills, experience or drive to learn to cover more than one of these roles we would be delighted to hear from you.

How to Apply

Please email your CV (maximum 2 pages) to Careers@TheRiderFirm.CC

The positions will be filled as soon as we find the right applicants so please apply ASAP.

To help us find the best match between you and any potential roles here at HUNT | TheRiderFirm.CC it is important to please include in the email/CV:

  • The job title of the role/s you are applying for in your email subject line
  • Your expected salary range
  • The hours you would like to work
  • If applicable, current salary
  • Whether you are looking for part-time, full-time, or either
  • Your address and phone number.
  • Grades for any qualifications such as GCSE/O-level/A-Level/Degree.
  • Relevant professional experience.
  • And of course we are bike geeks so want to hear about your love of riding and all things bike! Please tell us about your riding; how long have you been riding, what type of riding do you do, which bikes you own, what events you have done/are planning to do, how you feel about riding.

Best of luck and thank you ever so much to anyone who applies.

The Rider Firm Deepti and Sarah BRIGHTON

Dispatch Administrator 

Hours: Full Time Position (38.75 hours per week/ 8:30 – 5pm) 
 
Location: Based at our distribution warehouse in Partridge Green, West Sussex.
 
Salary: 17-19k DOE + significant company performance based bonus. 
 
Please email your CV (maximum 2 pages) with covering letter to Careers@TheRiderFirm.CC 
 
 
Role and Responsibilities:
 
 
We are looking for an enthusiastic and gregarious individual to join the high-paced Dispatch team. The role will primarily be focused towards the administrative part of the dispatch process, checking customer orders, processing shipping information, and printing shipping labels. However, during busy periods, some flexibility is needed, and some warehouse work may be required.
 

You will most likely be called for interview if you have the following/ required attributes: 
 
The ideal candidate will have good computer skills, being familiar with MS Office suite, and able to adapt to a constantly changing working environment. Being able to work to time constrained deadlines is a must. Any experience in this field will be useful.

At The Rider Firm we are all riders, so a passion for cycling, in any guise, is a distinct advantage.

The Rider Firm offers equal employment opportunities to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, veteran status, or any other characteristic.


 

HUNT MECHANICAL DESIGN ENGINEER 

Part Time Position (23.25 hours per week (3days) / 8:30 – 5pm) 

Location: Primarily office based in Partridge Green, West Sussex (may involve more remote work during current covid-19 restrictions) 

Salary:  negotiable depending on experience + significant company performance-based bonus. 

Team: Product Development  

Reports to: Hunt Engineering and Product Manager 

Please email your CV (maximum 2 pages) with covering letter to Careers@TheRiderFirm.CCby 30/07/2021.

Role and Responsibilities 

The Mechanical Design Engineer position will play a key role in the continued growth and success of the company. Working with our Product Development and Marketing team, you will create product concepts, validate them through prototyping, and focus on design and manufacturing details to develop high performances bicycle components. 

Specific responsibilities include:  

  • Create unique mechanical solutions / product concepts through collaboration with our creative and passionate team of engineers, product managers, graphic designers and brand managers. 
  • Execute design, structural analyses and engineering solutions to deliver to our production teams and collaborate with them to turn ideas into reality. 
  • Bring skills and experiences that will help lead Hunt in creating the next meaningful and innovative products in the bike industry. 
  • Support all performance and reliability testing by working together with our product quality team. 

Qualifications:  

  • Bachelor’s Degree in Mechanical Engineering 
  • Experience with design analysis using FEA 
  • Experience using CAD modelling software to create 3D models and 2D engineering drawings. 
  • Excellent verbal and written communication skills to present and report technical findings. 
  • Ability to solve complex problems using engineering principles without supervision. 
  • Ability to generate hand calculations to support design decisions. 
  • Strong knowledge of Microsoft Excel, Word, PowerPoint software 
  • Eagerness to take a hands-on approach to prototyping and learning or identifying problems. 
  • Ability to bring a creative approach to solving open ended technical problems. 
  • Willingness to develop strong working relationships and communication with an international team. 
  • Ability to travel domestically and internationally. 
  • Ability to take on multiple projects. 
     

You will most likely be called for interview if you have the following: 

  • Ability to work as part of a large team to communicate information. 
  • Show you can be self-motivated and able to get on with a task both individually and as part of a team. 
  • Previous experience working with overseas suppliers would be beneficial. 

 

Principal working relationships 

EXTERNAL 

  • You will be part of a team communicating with suppliers, product managers, journalists and sponsored riders. To understand and convey the HUNT customers’ evolving needs. This role requires attention to detail, organization, and a comprehensive understanding of the market. Clear, effective, and concise email and phone communication skills are imperative for this role.  
  • Be available for travel both in the UK and abroad for supplier visits and trade show.   

INTERNAL 

  • You will report to the Engineering manager and are part of a growing team.  
  • Liaise with other product managers across the TRF brands.  
  • Work well with a diverse group of people in your team and across our site. 
  • Immediate day to day duties will be spent working within the Hunt product development team working on continually evolving current product and developing new product.  

The Rider Firm offers equal employment opportunities to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, veteran status, or any other characteristic.  


Customer Service (Seasonal Position)

Part Time or Full Time (38.75 hrs/wk 8.30-5) Seasonal Position 

Location: This is an flexible role, with a mixture of home and office work. 

Salary: Based on experience plus a generous company performance bonus.

Role and Responsibilities

  • Providing a truly outstanding level of customer service.
  • Discussing technical questions and service topics with customers by phone, live chat, and email.
  • To work with a small, committed team to look after riders.
  • Communicate with customers in a polite and understanding way.
  • Collaborate with all departments to offer support as needed (Bike shop experience is a bonus)
  • The opportunity to put-forward improvements to our service and products that will benefit riders.

Working hours and location

  • The role is a flexible role of working in our office in Steyning and home based work.
  • This advertised job is flexible, with part time if needed. Between 20 - 40 hours per week.
  • This is a seasonal position and full-time work would not be guaranteed going into the fall.
  • The opportunity for retention is a possibility (based on performance) and could be ideal for someone going back to school in the Autumn
  • Working days and hours are flexible and would potentially include some evening and/or one weekend working day covering our out-of-hours live chat and e-mails.
If this sounds like something you'd be interested in and you have sound bike knowledge, please contact Careers@TheRiderFirm.CC



Dispatch/CS Support (Seasonal position)

For USA applications, please email your CV (maximum 2 pages) to USACareers@HuntBikeWheels.com

Hourly Rate: Commensurate with Experience

At the Rider Firm we are all devoted cyclists, and we pride ourselves on providing the best possible customer service. We put ourselves in the position of the rider we’re speaking with and aim to ensure that every single person we speak with comes away with an outstanding experience. As we serve riders who buy direct from our websites, and those who buy through dedicated local bike shops it is essential that we build strong relationships with each of the customers we look after.

Role and Responsibilities

  • Providing a truly outstanding level of customer service.
  • Discussing technical questions and service topics with customers by phone, live chat, and email.
  • To work with a small, committed team to look after riders.
  • Communicate with customers in a polite and understanding way.
  • Pull, pack and ship product based on daily orders.
  • Collaborate with all departments to offer support as needed (Bike shop experience is a bonus)
  • The opportunity to put-forward improvements to our service and products that will benefit riders.

Working hours and location

  • The role is primarily based in our office in Boulder, Colorado.
  • This advertised job is ideally for a full-time position but could be flexible with part time if needed. Between 20 - 40 hours per week.
  • This is a seasonal position and full-time work would not be guaranteed going into the fall.
  • The opportunity for retention is a possibility (based on performance) and could be ideal for someone going back to school in the fall.
  • Working days and hours are flexible and would potentially include some evening and/or one weekend working day covering our out-of-hours live chat and e-mails.

If this sounds interesting, please reach out with your CV attached in an email and we look forward to meeting!



Supply Chain Analyst

Full Time Position (38.75 hours per week/ 8:30 – 5pm)

Location: Primarily office based in Partridge Green, West Sussex (may involve more remote work during current covid-19 restrictions)

Salary: Based on experience plus a generous company performance bonus

Team: Supply Chain

Reports to: Supply Chain Manager

Key purpose of the role:

Working within the supply chain function, owning key reporting and processing tasks as well as helping to analyse and improve on the supply chain securing better lead times and optimal delivery schedules.

 

This role will specifically involve:

  • Working across the supply chain to identify areas for improvement.
  • Working with our supplier base to improve communication and maintain strong relationships.
  • Working across product portfolio to monitor, manage and report on the efficient processing of inbound product as it passes through business to best serve riders.
  • Simplify complex datasets for analysis, investigating potential areas for refinement, providing analysis and suggestions to be presented to different stakeholders within the business
  • Using and improving upon current methodologies with scope to evolve processes and systems to handle greater quantity and deliver better efficiency.
  • Building and executing shipping strategies that span across Taiwan, the EU and USA.

Budget responsibilities

  • The Supply Chain Analyst will input and be a key contributor to annual p
  • Planning process supporting the development of budgets across the business

Principal working relationships

External

  • Shipping agents
  • 3rd Party Logistics providers and suppliers, many of whom are based in Taiwan.

Internal relationships

  • Product development and marketing teams, customer service teams, workshop and warehouse Teams.
  • Everyone in the business has some interactions with the Supply Chain Team, from new engineering projects to helping provide wheels to our sponsored athletes, and most importantly riders the world over.

Required Attributes

  • Candidates are invited with 3 a-level passes (grades a-c) or equivalent, preferably including maths.
  • It is not essential to have previous experience in operating in a supply chain organisation.
  • It will help if you have experience of working in a team, managing detailed processes and suggesting and refining ways of working.
  • We’re all passionate about cycling in it’s many variations – it’d be great if you were interested in it too even if you’ve only taken it up recently.

 

The Rider Firm offers equal employment opportunities to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, veteran status, or any other characteristic. 


Head of Operations

Please email your CV (maximum 2 pages) with covering letter to Careers@TheRiderFirm.CC

Full Time Position

Location: Primarily office based in Partridge Green, West Sussex (may involve more remote work during current covid-19 restrictions)

Salary: Based on experience plus a generous company performance bonus.

 

Role description:

  • Leadership of the operations team as the business grows to continually build effectiveness and efficiency. Developing the team, creating a pathway to an excellent career in The Rider Firm, and making it a great place to work.
  • The role will lead a quickly growing team of over 30 people and have responsibility for Supply Chain, Dispatch, Warranty and building team as well as Customer Service, reporting to a Board Director.
  • Enabling the customer facing teams to be internally famous for being our rider’s heroes.
  • Develop Departmental Managers to become leaders creating scalable structures, working practices and tools to deliver, measure and innovate within the context of a highly successful business.
  • Support and empower within your organisation to develop decision making and action planning allowing the teams to embrace continual change as we evolve and grow our offerings to riders.
  • Evolve and maintain reporting mechanisms that allow teams to plan and resource effectively as well as keeping stakeholders aware of current status.
  • Develop departmental plans to drive core capability and capacity in line with our ambitious growth plans.
  • Regularly review structure, processes and measures as the business evolves.

Required attributes:

  • A record of operational team leadership in a high growth environment.
  • Experience building plans with and delivering through people to execute those plans.
  • An ability to develop a strong understanding of our rider customers – ideally as a rider yourself; or through leadership success in a customer focussed business.
  • You can prove you can manage a multi-disciplined team and effectively prioritise your time and attention to balance team and total business needs.
  • Relationship building and collaboration oriented history of developing those around you to deliver and reach their potential.

 

Helping you succeed:

  • A Co-founder led business evolving to become a passion-driven board-led business with experienced leadership team, with original co-founders in addition to highly experienced marketing director and strategy development director.
  • A senior managerial team with considerable bike industry knowledge, expertise, and flair developing highly respected products and service to excite riders globally.
  • Two non-executive directors; a former leader of a large and fast-growing cycle industry business and a former FD of two leading cycling business.
  • An international presence with worldwide customers, an office in Boulder, Colorado and a European subsidiary establishing this year.
  • A portfolio of brands growing very strongly, with huge potential and intention to add & develop more ventures in the business.
  • A competitive package, including generous bonus based on company performance.
  • The opportunity to lead in the growth of a highly innovative, successful, and ambitious cycling business with a family of riders dedicated to serving our rider customers and creating the best products available.

 

Customer Service Advisor

Please email your CV (maximum 2 pages) with covering letter to Careers@TheRiderFirm.CC 

Full Time Position (38.75 hours per week/ 8:30 – 5pm)

Salary: 18-20K depending on experience + company bonus.

Location: Primarily office based in Partridge Green, West Sussex (may involve more remote work during current covid-19 restrictions)

Main Duties

At the Rider Firm we are all devoted cyclists and we pride ourselves on providing the best possible customer service. We put ourselves in the position of the rider we’re speaking with and aim to ensure that every single person we speak with comes away with an outstanding experience. As we serve riders who buy direct from our websites, and those who buy through dedicated local bike shops it is essential that we build strong relationships with each of the customers we look after.

Role and Responsibilities

  • Providing a truly outstanding level of customer service.
  • Discussing technical questions and service topics with customers by phone, live chat and email.
  • To work with a small committed team to look after riders.
  • Communicate with customers in a polite and understanding way.
  • There may be the opportunity to attend bike industry trade shows and exhibitions to represent The Rider Firm and all our brands.
  • The opportunity to put-forward improvements to our service and products that will benefit riders.

Working hours and location

  • The role is based in our office in Partridge Green, West Sussex.
  • This advertised job is for a part time or full time position. Minimum of 20 hours and a max of 38.75 hours per week.
  • Working days 8:30am to 5pm 

Find out more about working at TheRiderFirm - please click here.