We Are Recruiting Now.

We Hunt Bike Wheels | The Rider Firm are a fast growing young business and are regularly looking for motivated people to join us. Innovation and passion in everything we do at The Rider Firm is essential to ensure we reach our potential to provide great products for as many devoted riders as possible. Everyone in our business is encouraged to advance and grow their role. Everyone at The Rider Firm has the opportunity to input into the cycling product development process, helping develop our current brands and creating future products for devoted riders.

As a company, we strongly advocate for equal opportunities and greater representation. We would very much encourage women, black & ethnic minority candidates, people with disabilities, people who identify as LGBT+, and anyone from any background to please apply for roles here at The Rider Firm.

Please scroll down the page to see our current openings.

If you feel you have the skills, experience or drive to learn to cover more than one of these roles we would be delighted to hear from you.

How to Apply

Please email your CV (maximum 2 pages) to Careers@TheRiderFirm.CC

The positions will be filled as soon as we find the right applicants so please apply ASAP.

To help us find the best match between you and any potential roles here at HUNT | TheRiderFirm.CC it is important to please include in the email/CV:

  • The job title of the role/s you are applying for in your email subject line
  • Your expected salary range
  • The hours you would like to work
  • If applicable, current salary
  • Whether you are looking for part-time, full-time, or either
  • Your address and phone number.
  • Grades for any qualifications such as GCSE/O-level/A-Level/Degree.
  • Relevant professional experience.
  • And of course we are bike geeks so want to hear about your love of riding and all things bike! Please tell us about your riding; how long have you been riding, what type of riding do you do, which bikes you own, what events you have done/are planning to do, how you feel about riding.

Best of luck and thank you ever so much to anyone who applies.

The Rider Firm Deepti and Sarah BRIGHTON

Finance Assistant

Part Time Position. We could provide full time hours for applicants requiring them, involving work in other departments.

Expected working hours: 3-5 days per week, hours negotiable.
Location:
During the current Covid-19 pandemic this role will be working from home. In future it will primarily be an office based role.


Salary: Negotiable based on experience. Plus generous bonus based on company performance.

The Rider Firm has a vacancy for new Finance Assistant team member. Working part time in our West Sussex HQ (flexible hours and home working also available) you will be responsible for keeping our accounts accurate and up to date, working across the team and with customers and suppliers.

Role & Responsibilities

  • Day-to-day responsibility for keeping accounts up to date, working with other members of The Rider Firm to ensure purchases and sales are properly accounted for.
  • Inputting purchase invoices and updating payment schedules.
  • Become an expert in our accounting & fulfilment system and acting as a guide and reference point across the business.
  • Working with multiple currencies for both customers and suppliers.
  • Reviewing & maintaining supplier and customer accounts and discussing with suppliers and customers where required.
  • Reconciling bank and card accounts, working with other team members to resolve any discrepancies.
  • Working closely with and being accountable to the Accounts and Admin Senior Coordinator.
  • Keeping the accounting software tidy and in order.
  • Ensuring all tax dates and codes are correct.
  • Preparation and interpretation of weekly and monthly reports.

Person Specification

  • Someone with strong attention to detail and good numerical skills
  • Be ready to work together across our whole Rider Firm team – helping each other out is essential!
  • Someone who will work within the Rider Firm Values.
  • Studying toward or around AAT Advanced Diploma in Accounting (Level 3) or equivalent
  • Working knowledge of excel.

Working hours and location

  • During the current Covid-19 pandemic this role will be working from home. In future it will primarily be an office based role
  • This is a part time role and we are flexible about working hours.
  • 3 days a week with the option to change this for the right candidate.

 

Order Processing

Full or Part Time Position. We can be flexible on hours for the right candidate.

Expected working hours: Flexible, between 3 and 5 days per week

Location: During the current Covid-19 pandemic this role will be working from home. In future it will primarily be an office based role.

£18,000 pa FTE, negotiable based on experience. Plus generous bonus based on company performance.

The Rider Firm has a vacancy for an Order Processing team member. Working full or part time starting with remote working but may need to include some days in our West Sussex HQ in the future. You will be responsible for processing our customer orders including presales and inputting purchase orders, working across the team and with customers and suppliers.

Role and Responsibilities

  • Processing presale orders for customers who have pre ordered products from us.
  • Ensuring sales statuses are kept up to date to prevent overselling stock.
  • Maintenance of sales statuses to ensure the status system is efficient and correct.
  • Checking sale reports to ensure orders are going into the correct status.
  • Communicating with customers to inform them of their order status.
  • Processing new orders to enable them to be picked and despatched..
  • Processing purchase orders to help keep stock levels accurate.
  • Processing supplier bills and maintaining the “payments due to be made” spreadsheet to ensure all suppliers are paid within their individual terms.

Person Specification

  • Someone with strong attention to detail and good numerical skills
  • Be ready to work together across our whole Rider Firm team – helping each other out is essential!
  • Someone who will work within The Rider Firm Values.
  • Experience of systematic order processing preferred but a good understanding of computer processing essential.
  • Working knowledge of Microsoft Excel.

Working hours and location

  • During the current covid-19 pandemic this role will be working from home. In future it will primarily be an office based role.
  • This advertised job is for a part time or full time position. Minimum of 20 hours and a max of 38.75 hours per week.

Customer Service Advisor

Part Time or Full Time Position.

Expected working time: Between 3 and 5 days per week.

Location: This is primarily an office based role – however during the Covid-19 outbreak you may also be required to work from home while we limit numbers in our Partridge Green HQ. Applicants will ideally live within 20 miles of Partridge Green.

Salary: £18-20K anually pro rata based on experience plus a generous company performance bonus.

At the Rider Firm we are all devoted cyclists and we pride ourselves on providing the best possible customer service. We put ourselves in the position of the rider we’re speaking with and aim to ensure that every single person we speak with comes away with an outstanding experience. As we serve riders who buy direct from our websites, and those who buy through dedicated local bike shops it is essential that we build strong relationships with each of the customers we look after.

Role and Responsibilities

  • Providing a truly outstanding level of customer service.
  • Discussing technical questions and service topics with customers by phone, live chat and email.
  • To work with a small committed team to look after riders.
  • Communicate with customers in a polite and understanding way.
  • There may be the opportunity to attend bike industry trade shows and exhibitions to represent The Rider Firm and all our brands.
  • The opportunity to put-forward improvements to our service and products that will benefit riders.

Working hours and location

  • The role is primarily based in our office in Partridge Green, West Sussex.
  • Working from home on some days is also possible within this job role.
  • This advertised job is for a part time or full time position. Minimum of 20 hours and a max of 38.75 hours per week.
  • Working days and hours are flexible and would include a some evening and/or one weekend working day covering our out of hours live chat and e-mails.

Find out more about working at TheRiderFirm - please click here.