We Are Recruiting Now.

We Hunt Bike Wheels | The Rider Firm are a fast growing young business and are regularly looking for motivated people to join us. Innovation and passion in everything we do at The Rider Firm is essential to ensure we reach our potential to provide great products for as many devoted riders as possible. Everyone in our business is encouraged to advance and grow their role. Everyone at The Rider Firm has the opportunity to input into the cycling product development process, helping develop our current brands and creating future products for devoted riders.

As a company, we strongly advocate for equal opportunities and greater representation. We would very much encourage women, black & ethnic minority candidates, people with disabilities, people who identify as LGBT+, and anyone from any background to please apply for roles here at The Rider Firm.

Please scroll down the page to see our current openings.

If you feel you have the skills, experience or drive to learn to cover more than one of these roles we would be delighted to hear from you.

How to Apply

The positions will be filled as soon as we find the right applicants so please apply ASAP.

To help us find the best match between you and any potential roles here at HUNT | TheRiderFirm.CC it is important to please include in the email/CV:

  • The job title of the role/s you are applying for in your email subject line
  • Your expected salary range
  • The hours you would like to work
  • If applicable, current salary
  • Whether you are looking for part-time, full-time, or either
  • Your address and phone number.
  • Grades for any qualifications such as GCSE/O-level/A-Level/Degree.
  • Relevant professional experience.
  • And of course we are bike geeks so want to hear about your love of riding and all things bike! Please tell us about your riding; how long have you been riding, what type of riding do you do, which bikes you own, what events you have done/are planning to do, how you feel about riding.

Best of luck and thank you ever so much to anyone who applies.

The Rider Firm Deepti and Sarah BRIGHTON


    Full Time Graduate Accountant Trainee Role +


    Head of Technical Development and Engineering +


    Graduate & Leadership Development Scheme + (Closed for 2022 intake, please sign up for emails to receive notifications of next year's open dates)


    Warehouse Dispatch +


    Customer Service +


    Dispatch Coordinator (US based) +


    USA Customer Service Advisor +


    Dispatch/CS Support (US Seasonal position) +





    Full Time Graduate Accountant Trainee Role

    Full-Time Position (38.75 hours per week / 8:30-5pm Mon-Fri)

    Location: Chanctonfold, West Sussex (10 miles NW of Brighton)

    Salary: £27,000 + bonus + 75% CIMA / ACCA / ACA course fees

    Application close date: 31st October 2022

    Start date: 1st November 2022 (or earlier if preferred)

    Role & Responsibilities: 

    ITS CYCLING Limited (‘TheRiderFirm’ or ‘TRF’) was founded in June 2013 by Peter & Tom Marchment, both dedicated cyclists themselves, with the goal of serving devoted riders through the design, engineering, and sale of exceptional cycling products. The Rider Firm wholly owns four cycling product brands that were all created and grown in-house in Sussex, UK; Hunt Wheels, Privateer Mountain Bikes, Cairn E-Bikes, and Dissent 133 Equipment. A family-owned business, we have scaled at a CAGR of more than 50% in the last 3 years. We are one of the fastest growing businesses in Sussex, UK. Our US subsidiary is based in Boulder, Colorado, USA.

    The Rider Firm are proud of the graduate and leadership development program we operate (more info here) and would be delighted to welcome a graduate accountant trainee to our finance team. Working full-time in our West Sussex UK HQ you will have exposure and responsibilities across accounts payable and receivable, bank reconciliations, audit support, tax compliance, planning, and analysis.

    The right candidate for the job will be a passionate cyclist and problem solver. We are looking for a dynamic, energetic, and innovative graduate- level individual to join our rapidly growing team. Experience in finance is not necessary. A positive, can-do attitude will be essential, along with the ability to work independently, and having the confidence to make informed decisions that will result in positive outcomes for the business and riders alike. There is an opportunity to be based in our US subsidiary if you would like, for 2-4 weeks during qualifying. Post qualification, you will have the ambition to step into a finance management role at TRF.

    The successful candidate can expect to develop a finance career and earn a professional CIMA/ACA qualification in a fast-growing business in the cycling industry, with scope and potential for growth and management roles upon qualification. This role reports to our Finance Manager, Julie White, and is sponsored by our Finance Director, Laura McKenzie..


    The role entails:

    • Day-to-day responsibility for keeping accounts up to date, working with other members of The Rider Firm to ensure purchases and sales are properly accounted for.
    • Inputting purchase invoices and updating payment schedules.
    • Learning our accounting/fulfilment systems and acting as a guide to non-finance colleagues.
    • Working with multiple currencies for both customers and suppliers.
    • Reviewing & maintaining supplier and customer accounts.
    • Reconciling bank and card accounts, working with the team to resolve any discrepancies.
    • Assisting preparing returns for tax compliance purposes including VAT and corporation tax.
    • Assisting in audit processes, including monthly stock sample counts and annual stock takes. 

    Person Specification:

    • 2:1 degree or higher qualification.
    • Commitment to studying for a professional CIMA/ACCA/ACA qualification (The Rider Firm will provide 75% of the course/first exam attempts together with 2 weeks of study leave/annum).
    • Strong attention to detail, excellent numerical and excel skills.
    • Ability to work as a team member across The Rider Firmhelping each other out is essential!
    • Belief in the core values of The Rider Firm Ethos which enable us to succeed and achieve (Riders, Family, Excite, Better, Positive change, Invest respectfully, We are grateful).

    The Rider Firm is committed to making the cycling industry more accessible. This role requires a strong element of analysis of data and planning. The successful candidate will be able to prove their success in the attributes above or 2 A levels at grade B or above (or equivalent, or 2 GCSEs at grade A or above (or equivalent), of which 1 is in a maths or science subject, or 2:1 degree or above (or equivalent).

     

    david.prangle@consumeradditions.com




    Head of Technical Development and Engineering

     

    Full Time Position (38.75 hours per week / 8:30-5pm Mon-Fri)

    Location: Partridge Green & Steyning, West Sussex. This role will include at least 3-4 days working in the office, hands on with product and developing the careers and responsibilities of the key engineering and technical team members across the business. A suitable candidate will be offered a relocation package.

    Salary: Generous depending on experience + significant bonus, which was 20% of salary in 2021.

    Team: Engineering & Technical Team Development with company-wide brief and influence.

    Reports to: Management Board

    Role & Responsibilities: 

    This role provides an incredible opportunity to develop great careers for your engineering team and develop your career leading engineering innovation across the company. You’ll be empowered to develop your own technical excellence plan for the whole business including for several exciting industry leading cycling brands including Hunt Bike Wheels, Privateer MTBs and e-MTBs, and Cairn adventure and transport bikes. You will have a close working relationship with the founders and the management board, including executive co-founder Peter Marchment who has up until now lead the technical functions here at TheRiderFirm.
    The role entails:

    • This leadership role will be focused on understanding the technical engineering needs of our riders, now and in the future. Working with the board and senior leaders you will build a long term plan to ensure The Rider Firm continues to serve riders’ needs with the best available cycling products
    • Developing the whole Rider Firm engineering team – creating a nurturing environment in which to build a world class engineering career, building technical and wider professional skills including supporting engineers on the path to chartership.
    • Business process management and ownership for the processes that underpin the technology delivery and supports functions
    • Understand the wider business and communicate the engineering team’s vision, challenges and achievements across the wider business, while ensuring the team is continually focused on what matters most to our riders.
    • The role will also include responsibility for leading staff in decision making around warranty and product safety. As a direct-to-market business after sales and customer care are key principles in The Rider Firm. Experience in an environment with a strong focus on retail customers or experience of a client/customer facing role will be highly beneficial.
    • Leading development of analysis and decision-making capability and processes within the warranty, technical and engineering teams. Supporting the teams to make the best decisions for riders and create insights to further improve our products.
    • Overall responsibility for engineering and technical product safety and quality across all brands. Reviewing and developing processes and capability within the business to ensure we continue to meet riders needs now and are prepared to support future growth and development.
    • Develop the team to complete critical commercial analysis of projects, investments and product development decisions to ensure we spend rider’s money respectfully
    • You will be leading teams carrying out or initiating engineering projects guiding them on product design and testing using technologies such as CFD & wind tunnel testing, stress analysis (FEA), computer aided design (CAD) and carbon fibre layup technology to develop products with excellent mechanical performance and where relevant; aerodynamic properties.

    Person Specification:

    • The minimum qualification for the role would be a 2:1 degree in a mainstream engineering discipline. Candidates should have a minimum of several years of post-qualification experience. The experience would ideally include having responsibility for multiple parallel projects and include engineering-based consumer product or other customer-focused companies.
    • Candidates will require an understanding of materials technology in the fields of light metals, composites and polymers. Experience of a manufacturing environment would be advantageous. This experience need not necessarily have been gained in the cycle industry, and cycling industry experience is not a requirement for the job.
    • You should have experience of developing teams and careers of professional engineers in the areas of product development, design and/or manufacturing.
    • The successful candidate will have been able to evidence a track record of delivering product development or engineering projects to completion within budget and timescale constraints.
    • The Rider Firm is a fast growing, entrepreneurial and highly innovative group of businesses, commercial decision making will be an essential part of this role so exhibiting that in the application and selection process will be important.
    • Candidates should be able to show an understanding of how engineering can be at the centre of strategic decisions.
    • The right candidate should have excellent people development skills and demonstrable leadership abilities.
    • You should be able to show experience communicating strategic and technical priorities across a wider business team.

    Principal Working Relations:

    External:Larger customers such as bike brands, media and journalists, external engineering consultants, race teams, suppliers (mostly in the Far East and several in Europe).

    Internal: The board of directors, Engineering leaders and teams, product managers, technical and warranty, marketing, and sales.

    Travel Commitments:There will be the opportunity to work with many members of TheRiderFirm team in different locations, attending cycling events and visiting suppliers in many locations around the world. We would envisage the role would include at least two 1 week international trips per year and some domestic travel for a few days approx. 3-4 times per year.

    Please email your CV to careers@theriderfirm.cc




    Warehouse/Dispatch

    Full Time Position (38.75 hours per week / 8:30-5pm Mon-Fri)

    Location: Office based in Partridge Green, West Sussex

    Salary: Based on experience plus a generous company bonus

    We are looking for an enthusiastic and gregarious individual to join the high-paced Dispatch team at The Rider Firm. The role will primarily be focussed on the administrative aspects of the dispatch process; checking customer orders, processing shipping information, printing shipping labels and other important, detail-oriented tasks. During busy periods, some flexibility is needed across the team, and some warehouse work may be required.

    The ideal candidate will have good computer skills, familiarity with MS Office suite, and the willingness and ability to adapt to a constantly changing working environment. Strong attention to detail and the ability to adhere to time constrained deadlines is a must for success in this role. Any prior experience in this field will be useful.

    At The Rider Firm, we exist as a business to serve riders, so an interest or passion for cycling, in any guise, is a distinct advantage but not required.
    The role will be full-time, Mon - Fri, and based at our distribution warehouse in Partridge Green, West Sussex.

    The Rider Firm offers equal employment opportunities to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, veteran status, or any other characteristic.

     


    Warehouse/Dispatch

    Full Time Position (38.75 hours per week / 8:30-5pm Mon-Fri)

    Location: Office based in Partridge Green, West Sussex

    Salary: Based on experience plus a generous company bonus

    We are looking for an enthusiastic and gregarious individual to join the high-paced Dispatch team at The Rider Firm. The role will primarily be focussed on the administrative aspects of the dispatch process; checking customer orders, processing shipping information, printing shipping labels and other important, detail-oriented tasks. During busy periods, some flexibility is needed across the team, and some warehouse work may be required.

    The ideal candidate will have good computer skills, familiarity with MS Office suite, and the willingness and ability to adapt to a constantly changing working environment. Strong attention to detail and the ability to adhere to time constrained deadlines is a must for success in this role. Any prior experience in this field will be useful.

    At The Rider Firm, we exist as a business to serve riders, so an interest or passion for cycling, in any guise, is a distinct advantage but not required.
    The role will be full-time, Mon - Fri, and based at our distribution warehouse in Partridge Green, West Sussex.

    The Rider Firm offers equal employment opportunities to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, veteran status, or any other characteristic.

     


    Customer Service

    Part Time or Full Time (38.75 hours per week / 8:30-5pm Mon-Fri) 

    Location: This is an flexible role, with a mixture of home and office work. 

    Salary: Based on experience plus a generous company performance bonus.

    Role and Responsibilities:

    • Providing a truly outstanding level of customer service and rider support.
    • Discussing technical questions and service topics with customers by phone, live chat, and email.
    • To work with a small, committed team to look after riders.
    • Communicate with customers in a polite and understanding way.
    • Collaborate with all departments to offer support as needed.
    • The opportunity to put-forward improvements to our service and products that will benefit riders.

    Working hours and location:

    • The role is a flexible role of working in our office in Steyning and home based work.
    • This advertised job is flexible, with part time if needed. Between 20 - 40 hours per week.
    • Working days and hours are flexible and would potentially include some evening and/or one weekend working day covering our out-of-hours live chat and e-mails.
    If this sounds like something you'd be interested in and you have sound bike knowledge, please contact Careers@TheRiderFirm.CC




    Dispatch Coordinator (US-based)

    Hours: This job is ideally for a full-time position, but could be flexible with part-time if needed. Between 20-40 hours per week.

    Location: This role is primarily based in our office in Boulder, Colorado. There is the potential for oppurtunities to work industry events.

    Salary: Commensurate with experience + generous bonus.

     

    At The Rider Firm we are all devoted cyclists, and we pride ourselves on providing the best possible customer service. We put ourselves in the position of the rider we're speaking with, and aim to ensure that every single persion we speak with comes away with an outstanding experience. As we serve riders who buy direct from our websites, and those who buy through dedicated local bike shops, it is essential that we build strong relationships with each of the customers we look after.


    The role entails:

    • Providing a truly outstanding level of customer service
    • To work with a small, committed team to look after riders.
    • Pull, pack and ship product based on daily orders
    • Develop and establish processes which will drive efficiencies in inventory management
    • Collaborate with all departments to offer support as needed (Bike shop experience is a bonus)
    • The opportunity to put forward improvements to our service and products that will benefit riders.


    Company benefits:

    • 36 days paid vacation/sick
    • Health, dental, vision, life insurance 
    • 401k
    • Flexible schedule
    • Paid parental leave
    • Advancement opportunities

       

      Please email your CV to usacareers@theriderfirm.cc




      USA Customer Service Advisor

      Hours: This job is ideally for a full-time position, but could be flexible with part-time if needed. Between 20-40 hours per week. Working hours and days are flexible and would include some evenings and/or one weekend working day covering out of hours live chat and emails.

      Location: This role is primarily based in our office in Boulder, Colorado, however, working from home some days per week is possible.

      Salary: Commensurate with experience + generous bonus.

       

      Role & Responsibilities: 

      At The Rider Firm we are all devoted cyclists, and we pride ourselves on providing the best possible customer service. We put ourselves in the position of the rider we're speaking with, and aim to ensure that every single persion we speak with comes away with an outstanding experience. As we serve riders who buy direct from our websites, and those who buy through dedicated local bike shops, it is essential that we build strong relationships with each of the customers we look after.


      The role entails:

      • Providing a truly outstanding level of customer service
      • Discussing technical questions and service topics with customers by phone, live chat and email
      • To work with a small, committed team to look after riders
      • Communicate with customers in a polite and understanding way
      • There may be opportunity to attend bike industry trade shows and exhibitions to represent The Rider Firm and all our brands.
      • The opportunity to put forward improvements to our services and products that will benefit riders


      Company benefits:

      • 36 days paid vacation/sick
      • Health, dental, vision, life insurance 
      • 401k
      • Flexible schedule
      • Paid parental leave
      • Advancement opportunities

         

        Please email your CV to usacareers@theriderfirm.cc




        Dispatch/CS Support (US Seasonal position)

        For USA applications, please email your CV (maximum 2 pages) to USACareers@HuntBikeWheels.com

        Hourly Rate: Commensurate with Experience

        At the Rider Firm we are all devoted cyclists, and we pride ourselves on providing the best possible customer service. We put ourselves in the position of the rider we’re speaking with and aim to ensure that every single person we speak with comes away with an outstanding experience. As we serve riders who buy direct from our websites, and those who buy through dedicated local bike shops it is essential that we build strong relationships with each of the customers we look after.

        Role and Responsibilities:

        • Providing a truly outstanding level of customer service.
        • Discussing technical questions and service topics with customers by phone, live chat, and email.
        • To work with a small, committed team to look after riders.
        • Communicate with customers in a polite and understanding way.
        • Pull, pack and ship product based on daily orders.
        • Collaborate with all departments to offer support as needed (Bike shop experience is a bonus)
        • The opportunity to put-forward improvements to our service and products that will benefit riders.

        Working hours and location:

        • The role is primarily based in our office in Boulder, Colorado.
        • This advertised job is ideally for a full-time position but could be flexible with part time if needed. Between 20 - 40 hours per week.
        • This is a seasonal position and full-time work would not be guaranteed going into the fall.
        • The opportunity for retention is a possibility (based on performance) and could be ideal for someone going back to school in the fall.
        • Working days and hours are flexible and would potentially include some evening and/or one weekend working day covering our out-of-hours live chat and e-mails.

        If this sounds interesting, please reach out with your CV attached in an email and we look forward to meeting!



           

          Find out more about working at TheRiderFirm - please click here.