Terms and Conditions

Our website use terms

These terms tell you the rules for using our websites at:

and any other website operated by us (our websites).

Who we are and how to contact us

We are ITS Cycling Limited a company registered in England and Wales. Our company registration number is 08583700 and our registered office is at Unit 8 Huffwood Trading Estate, Partridge Green, Horsham, England, RH13 8AU.  Our registered VAT number is 165 9472 70.

You can contact us by writing to us at support@theriderfirm.cc or Unit 8 Huffwood Trading Estate, Partridge Green, Horsham, England, RH13 8AU or via live chat on our website(s).

By using our website(s) you accept these terms

By using our website(s), you confirm that you accept these terms of use and that you agree to comply with them.

If you do not agree to these terms, you must not use our website(s).

There are other terms that may apply to you

The following additional terms also apply to your use of our website(s):

Our Privacy Policy: https://www.theriderfirm.cc/pages/privacy-policy.  See further under How we may use your personal information.

  • Our Cookie Policy https://www.theriderfirm.cc/pages/cookies, which sets out information about the cookies on our website(s).
  • If you purchase products from our website(s), our terms and conditions for the supply of products https://www.theriderfirm.cc/pages/our-terms-for-the-supply-of-products will apply to the sales.

We may make changes to these terms

We amend these terms from time to time. Every time you wish to use our website(s), please check these terms to ensure you understand the terms that apply at that time.

We may make changes to our website(s)

We may update and change our website(s) from time to time to reflect changes to our products, our users' needs and our business.

We may suspend or withdraw our website(s)

Our website(s) are made available free of charge.

We do not guarantee that our website(s), or any content on them, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our website(s) for business and/or operational reasons.

You are also responsible for ensuring that all persons who access our website(s) through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

We may transfer this agreement to someone else

We may transfer our rights and obligations under these terms to another organisation. We will tell you if this happens and we will ensure that the transfer will not affect your contractual rights.

You must keep your account details safe

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of any other applicable terms.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at support@theriderfirm.cc or via live chat on our website(s).

How you may use material on our website(s)

We are the owner or the licensee of all intellectual property rights in our website(s), and in the material published on them.  Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our website(s) for your personal use and you may draw the attention of others to content posted on our website(s).

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our website(s) must always be acknowledged.

You must not use any part of the content on our website(s) for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our website(s) in breach of these terms of use, your right to use our website(s) will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Do not rely on information on this site

Save to the extent that we make it expressly clear otherwise, the content on our website(s) is provided for general information only.

Save to the extent that we make it expressly clear otherwise, the information on our website(s) is not intended to amount to advice on which you should rely and you must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our website(s).

Although we make reasonable efforts to update the information on our website(s), save to the extent that we make it expressly clear otherwise, we make no representations, warranties or guarantees, whether express or implied, that the content on our website(s) is accurate, complete or up to date.

We are not responsible for websites we link to

Where our website(s) contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those sites or resources.

Our responsibility for loss or damage suffered by you

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence and for fraud or fraudulent misrepresentation.

In no event will be liable to you for any loss or damage that is not foreseeable.

Please note that, unless we expressly advise you otherwise, we only provide our website(s) for domestic and private use. You agree not to use our website(s) for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

How we may use your personal information

We will only use your personal information as set out in our Privacy Policy: https://www.theriderfirm.cc/pages/privacy-policy.

We are not responsible for viruses and you must not introduce them

We do not guarantee that our website(s) will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access our website(s). You should use your own virus protection software.

You must not misuse our website(s) by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our website(s), the server on which our website(s) is stored or any server, computer or database connected to our website(s). You must not attack our website(s) via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our website(s) will cease immediately. 

Prohibited uses

You may use our website(s) only for lawful purposes.  You may not use our website(s):

  • In any way that breaches any applicable local, national or international law or regulation.
  • In any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect.
  • For the purpose of harming or attempting to harm minors or anyone else in any way.
  • To bully, insult, intimidate or humiliate any person.
  • To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).

You also agree not to access without authority, interfere with, damage or disrupt:

  • any part of our website(s);
  • any equipment or network on which our website(s) are stored;
  • any software used in the provision of our website(s); or
  • any equipment or network or software owned or used by any third party.

When we consider that a breach of these terms has occurred, we may take such action as we deem appropriate. 

Rules about linking to our website(s)

You may link to the home page of our website(s), provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our website(s) in any website that is not owned by you.

Our website(s) must not be framed on any other site, nor may you create a link to any part of our website(s) other than the home page.

We reserve the right to withdraw linking permission without notice.

If you wish to link to or make any use of content on our website(s) other than that set out above, please contact us at support@theriderfirm.cc or via live chat on our website(s).

Which country's laws apply to any disputes?

These terms are governed by English law.  You and us can bring legal proceedings in respect of the use of our website(s) in the English courts.