Role: Accounts Payable Assistant
Location: Chanctonfold, Steyning, West Sussex
Hours: Full time (38.75 hours per week)

About the role

We are looking for an Accounts Payable Assistant who is detail-oriented and organized, to be responsible for the day-to-day accounts payable processes and use of accounting software. They will work collaboratively within the finance team, across the business and with suppliers, to provide accurate and timely accounts support.

Reporting into the Senior Finance Manager, you will be responsible for the accurate and timely processing and payment of invoices, reconciliations and supporting the team with month end transactions and reporting. The work is varied and collaborative, with the chance to get involved in multiple areas of finance. Being flexible in supporting others and able to react to the needs of the business is key.

About us

We are a direct-to-consumer business, we predominantly sell after-market bicycle wheels under the brand Hunt Bike Wheels, operating out of headquarters in West Sussex, England and operations out of the USA and Germany. The goal is to create solutions for all riders, taking an engineering first approach to create cutting-edge performance wheel products for riders around the world.

Key responsibilities

• Process accounts payable transactions accurately and timely.
• Verify invoices, statements, and other documentation.
• Reconcile discrepancies in vendor accounts.
• Payment Management: Scheduling and executing payments to suppliers and creditors through various methods (e.g., BAC uploads or international payment provider), ensuring timely and accurate payments.
• Inbox management for the 3 accounts inboxes. Covering the UK, the US and German entities.
• Maintain accurate records of transactions.
• Engaging with external stakeholders via telephone to address inquiries, resolve payment discrepancies, and build positive supplier relationships.
• Assist with month-end closing activities related to accounts payable and other areas of the finance function.

What we’re looking for:

• A great communicator, able to work both autonomously and as part of a team.
• A self-starter with a solution-orientated mindset.
• Organised and detailed with a pro-active attitude.
• Can manage time effectively to meet deadlines by prioritising workload.
• Comfortable working to deadlines and has a positive approach to change.
• Cooperative and adaptable to the needs of the business
• Have strong numeracy and analytical skills.
• Proficient in Microsoft Office Suite, particularly Excel.
• Demonstrable experience in Accounts Payable/finance role.
• A positive, can-do attitude and willingness to develop new skills.

Why work for The Rider Firm?

• Exciting business with a friendly and flexible culture.
• Opportunities to learn and develop.
• Study support towards accountancy qualification.
• Competitive salary and benefits.
• Staff discounts and socials.

We believe in building diverse and inclusive teams. We encourage applicants from all backgrounds and experiences, including those from underrepresented groups, to apply for this role.

We also recognize that a range of skills, perspectives, and experiences make a team stronger, so we encourage you to apply even if you don’t meet all of the listed requirements. We value enthusiasm, a willingness to learn, and a commitment to growth.

We offer flexibility in working hours and are happy to consider any reasonable adjustments that may support you in the role.

To apply for this position please email your CV (max 2 pages) with a covering letter to careers@theriderfirm.cc

Role: Ecommerce Assistant

Location: Chanctonfold, Steyning, West Sussex

Hours: Full time (38.75 hours per week) with some weekend days for travel/events

About the role

We are looking for someone who is curious, motivated and detail-oriented to support the day-to-day running of our direct-to-consumer cycling retail websites.

Reporting into the Ecommerce Trading Manager, you will be responsible for updating the website in line with seasonal and promotional strategies, whilst keeping a finger on the pulse of ecommerce trends and competitor activity. This is an excellent opportunity for someone with a keen interest in digital retail to develop their skills in a fast-paced environment, with plenty of scope to contribute ideas for improving site performance and customer experience.

The work is varied and collaborative, with the chance to get involved in multiple areas of Ecommerce. Being flexible in supporting others and able to react to the needs of the business is key. This role requires you to engage and liaise with colleagues at all levels around the business, including in the Marketing, Product Development, Rider Experience & Creative teams, to ensure our websites are meeting the needs of the customer.

About us

We are a direct-to-consumer business, we predominantly sell after-market bicycle wheels under the brand Hunt Bike Wheels, operating out of headquarters in West Sussex, England and operations out of the USA and Germany. The goal is to create solutions for all riders, taking an engineering first approach to create cutting-edge performance wheel products for riders around the world.

Cycling is at the heart of what we do - whether it’s racing, commuting, or just enjoying the ride. You don’t need prior experience in the bike industry (or even be an avid rider!) to apply. We welcome your unique perspective, and if you’re new to cycling, you might just catch the bug while you’re here!

Key responsibilities

• Manage the day-to-day operations of our international Shopify stores - updating content, banners, landing pages, and product listings
• Upload new products and maintain accurate product information, images and pricing.
• Optimise product listings, collections, descriptions and images for SEO and conversion.
• Keep up to date on ecommerce trends and competitor activity.
• Merchandise products on site and investigate and execute ways to build AOV through upselling and cross-selling.
• Support the execution of promotional campaigns and seasonal updates.
• Keep up to date on ecommerce trends and competitor activity.
• Assist in developing strategies to improve site traffic, engagement, and conversion rates.
• Provide support to the rest of the team, including supporting the construction of email campaigns (Klaviyo).

What we’re looking for:

• Curiosity and enthusiasm for digital retail, with a commercial mindset.
• Strong attention to detail and good organisational skills.
• Ability to balance multiple projects and adapt to changing priorities.
• Experience with ecommerce platforms (e.g. Shopify) is beneficial but not essential.
• Previous experience in a retail or administrative role is beneficial but not essential.
• An interest in copy writing and web content creation.
• Basic understanding of SEO.
• Knowledge of CSS is useful but not essential.
• Good skill level on Microsoft Excel.
• Ability to work well in a fast-paced environment.
• Knowledge of email campaign software (Klaviyo) would be advantageous.
• Excellent communication skills with good written and spoken English.
• A positive, can-do attitude and willingness to develop new skills.
• An understanding and passion for cycling is advaantageous but not essential.

We believe in building diverse and inclusive teams. We encourage applicants from all backgrounds and experiences, including those from underrepresented groups, to apply for this role.

We also recognize that a range of skills, perspectives, and experiences make a team stronger, so we encourage you to apply even if you don’t meet all of the listed requirements. We value enthusiasm, a willingness to learn, and a commitment to growth.

We offer flexibility in working hours and are happy to consider any reasonable adjustments that may support you in the role.

To apply for this position please email your CV (max 2 pages) with a covering letter to careers@theriderfirm.cc

We currently don’t have any open positions in our dispatch team, but we are always keen to receive speculative applications from enthusiastic and motivated individuals who are interested in future opportunities in this high-paced team at The Rider Firm.

Location: Office based in Partridge Green, West Sussex

Hours: Full Time Position (38.75 hours per week / 8:30-5pm Mon-Fri)

Salary: Based on experience plus a generous company bonus

About the role

This role is primarily focussed on the administrative aspects of the dispatch process; checking customer orders, processing shipping information, printing shipping labels and other important, detail-oriented tasks. During busy periods, some flexibility is needed across the team, and some warehouse work may be required.

Key responsibilities

• Checking and processing sales orders to produce goods out notes
• Accurate and timely sorting and distribution of goods out notes to the warehouse team
• Using a shipping application to produce shipping labels and, with a high level of attention to detail, correctly match shipping labels with their good out note.
• Investigating and correcting any failed shipping labels.
• Access external courier company portals, to book shipping for orders that are outside of automated processes.
• Liaising with couriers, in a professional manner, to resolve any queries.
• Create and maintain department documents stored on SharePoint.
• Working to tight deadlines to meet agreed service levels and schedules defined by courier collections.
• Additional duties, acting as support and cover for the team, may include:
• Accurately picking, checking, and packing orders using Warewolf (WMS)
• Fitting tyres to wheels – following strict quality and health & safety guidelines
• Ensuring the warehouse is always kept safe and tidy.
• Ensure stock levels in the picking area are maintained and meet current demands.
• The correct handling and movement, and accurate storing of stock within the warehouses.
• Safe and timely unloading of stock deliveries.
  
  

Principle working relationships

• Dispatch manager, Warehouse Team and general interaction between all internal teams
• External couriers
• Customers who may collect/visit in person
  
  

Requirements

The ideal candidate will have:

• Good computer skills.
• Familiarity with MS Office suite.
• Willingness and ability to adapt to a constantly changing working environment.
• Strong attention to detail and the ability to adhere to time constrained deadlines is a must for success in this role.
• Any prior experience in this field will be useful.
• At The Rider Firm, we exist as a business to serve riders, so an interest or passion for cycling, in any guise, is a distinct advantage but not required.
  
  

Benefits

• 30 days holiday per year including bank holidays (increasing by 1 day with each year of service up to a max of 10 additional days)
• A contributory pension scheme
• Life assurance
• Critical illness cover
• Cycle to work scheme
• Branded riding kit allowance
• Staff discounts

We are open to candidates looking for either part-time or full-time work who are happy to be based at our distribution warehouse in Partridge Green, West Sussex.

If this sounds like something you'd be interested in please send your CV to Careers@TheRiderFirm.CC